Hot Water Ottawa

My Hot Water Is Suddenly Way Too Hot! What’s The Problem?

My Hot Water Is Suddenly Way Too Hot! What’s The Problem?

Picture this: You turn on the faucet or shower, and suddenly the hot water is way too hot, much hotter than you expected. What a horrible feeling! And excessively hot water is not only uncomfortable, it can actually scald and burn the skin.

What’s the problem — why is the water so darn hot? Will my water heater stop working? Is there a solution besides buying a new water heater? Find the answers to these hot water heater questions below.

Is Your Water Heater Temperature Set Too High?

Check whether someone has tweaked the thermostat to an extra-high setting. If so, lower the temperature adjustment dial.

Ideally, water heater temperature should not be lukewarm — it must be hot enough to protect against the growth of Legionella and other dangerous bacteria. On the other hand, too high heat wastes energy and may increase the risk of hot water scalds.

Health Services Canada recommends setting your water heater to 49° Celsius (120° Fahrenheit). They also advocate installing an anti-scald mixing valve, as well as anti-scald devices for faucets.

Flush Your Water Heater!

You can take action to prevent mineral build-up by flushing your water heater once every year. This means draining the tank somewhat, then flushing with clean water to remove any sediment.

CAUTION: Be sure to switch off the cold water supply and the power. Allow the hot water in the tank to cool before flushing. Use a garden hose to direct water flow to a safe location, like your back lawn or a laundry sink.

DIY water heater flushing is a tedious, messy chore. If you’d prefer to save some time and hassle, we at Hot Water Ottawa will be glad to take care of your water heater maintenance for you.

Is Your Heater Thermostat Broken?

Are you without hot water at home? The culprit could be a broken thermostat (or two — water heater thermostats come in pairs). Your thermostat works by regulating the water heater on-off cycles. Damage to the thermostat could result in an uninterrupted heating cycle, producing that painfully hot water.

Test If It’s Broken

Are you an amateur electrician? Try this do-it-yourself test to see if your thermostat is broken:

  1. Turn off the power at your electrical panel.
  2. Unscrew upper and lower access covers.
  3. Confirm that the power supply is off using a multimeter.
  4. Take a photo for reference.
  5. Unscrew the wires from each of the terminals.
  6. Set your multimeter to the lowest ohms of resistance. Then check the right side, left side, and element terminals, both upper and lower, to see whether any of these points is bad.
  7. Replace the thermostat if necessary.
  8. Refer to your photo to reconnect the wires.

If you’re not really into DIY — or you don’t happen to own a multimeter — ask us to give you a hand.

Whichever you choose, keep in mind that thermostat replacement is a relatively simple, affordable water heater repair.

Is Your Pressure Relief Valve Clogged?

The pressure relief valve (also called “temperature and pressure relief,” or “T & P”) is an essential component of your hot water heater. Positioned on the side or top of the tank, it releases steam in case of overheating.

When the pressure relief valve is clogged, steam will continue to build-up to the point where your water heater could explode!

BEWARE: Signs of a T & P valve malfunction include hot water that is much too hot or boiling sounds from the tank. Turn off power to your water heater immediately and call for professional repair.

Do You Have Mineral Build-Up?

Unlike neighbourhoods connected to the Ottawa central water supply, Greely, Richmond, and Carp have tap water that contains large amounts of dissolved calcium and magnesium. Although these minerals are harmless to human health, they do tend to leave deposits on the bottom of your water heater tank. A telltale sign is when you start hearing popping sounds from your water heater.

Left untreated, the mineral deposits will continue to build up and harden, blocking the heating elements and causing the tank to overheat. And voila! You have hot water that’s much hotter than you’d like. PS. You also have extra wear and tear on your water tank that may shorten its service life.

We’re The Hot Water Experts

Hot Water Ottawa offers complete water heater services. Turn to us for professional hot water heater maintenance, repair, installation, or rental in the Ottawa area.

Hot water is our specialty, and we’re great at what we do!


Enbridge billing changes are coming soon! Learn how to make the payment switch today.